Audit, Evaluation & Compliance Services

Comprehensive quality assurance solutions designed for organizations that demand accountability and excellence.

Mystery Shopping & Field Evaluations

Our trained evaluators conduct unannounced, real-world assessments at your locations. These evaluations capture authentic customer experiences and operational conditions, providing an honest snapshot of day-to-day performance.

  • Unannounced site visits
  • Standardized evaluation criteria
  • Photo and video documentation
  • Detailed narrative reports

Compliance & QA Audits

Thorough, documented evaluations ensuring your operations meet regulatory requirements, contractual obligations, and internal standards. Our audits are designed to satisfy government oversight and procurement scrutiny.

  • Regulatory compliance verification
  • Contract requirement validation
  • Policy adherence assessment
  • Corrective action recommendations

Performance Monitoring & Reporting

Ongoing tracking and analysis with clear metrics, dashboards, and actionable insights. We transform raw evaluation data into intelligence that drives continuous improvement and informed decision-making.

  • Real-time performance dashboards
  • Trend analysis and benchmarking
  • Executive summary reports
  • Data-driven recommendations

Custom Evaluation Programs

Tailored assessment frameworks designed for your specific industry requirements, operational goals, and compliance needs. We work with you to develop evaluation criteria that matter most to your organization.

  • Custom evaluation criteria development
  • Industry-specific methodologies
  • Scalable multi-location programs
  • Flexible reporting formats

Procurement-Ready Documentation

Our evaluation reports are designed with procurement teams, compliance officers, and contract administrators in mind. Every assessment includes standardized documentation that satisfies government oversight requirements and supports contract performance validation.

Ready to Protect Your Brand?

Partner with Code Black Services for independent, defensible quality assurance that procurement teams trust and stakeholders value.